Tell us what happened.

Fill out our form to file a complaint—it only takes 10 minutes!

We’ll get back to you with more information.

Within 5 days, we’ll get back to you with resources and information about what to do next. We may also give you information about how the City will investigate the business or individual you complained about.

We work with the City to fix the problem you told us about.

We’ll share your experiences with the Salt Lake City Attorney’s Office and help them protect Salt Lake City residents and visitors from unethical business practices.

Your complaint helps us protect our community.

The experiences that you share will help us find where Salt Lake City needs to do more to protect consumers’ rights. When we know where these gaps are, we can better address the problems that community members like you are actually facing.

We provide free information and referrals that are customized to help you.

Once you get in touch with us, we’ll reach out to you within 5 days and give you more information about how to resolve your problem.

We may be able to take legal action on your behalf.

Salt Lake City won’t be able to take legal action on every complaint—but for some complaints, they will. The city prioritizes cases that affect many people and that are difficult for consumers to bring on their own.